Tour manager and travel representative training
Your tour managers and travel representatives are the frontline for your business. We can design customised courses and programmes that develop your tour managers' and representatives' customer care, presentation and interpretation skills. The scope can include, for example:
- Coach training
- Microphone technique
- Airport transfers
- Meeting/greeting
- Group management
- Developing rapport with clients
- Dealing with questions
- Effective speaking
- Presentation skills
- Audibility
- Time management
- Body language
We can design and deliver short courses (half/one/two day) to meet your requirements.
We can also provide related consultancy services including training needs analyses and development of competence frameworks.
Please contact us to discuss your requirements.